Privacy & Cookie Policy

This site is operated for our business by a website platform that acts as our service provider (data processor); we are the data controller for your information. This policy explains what we collect, how we use it, the cookies and browser storage we rely on, and your choices.

Information you provide: your name, email address, and phone number when you contact us, place an order, or subscribe. Information collected automatically: to understand how this site is used, we collect anonymous usage analytics — page views, site performance metrics (Core Web Vitals), and client-side error diagnostics — sent from your browser via a first-party analytics beacon. To count unique visits without cookies, we derive a privacy-preserving hash from your IP address and browser user-agent; we do not retain your raw IP address for analytics and do not use this to personally identify you.

We do not use third-party advertising or cross-site tracking cookies. Our analytics is first-party only. Your browser local storage holds your shopping selections (when the site offers a cart) under the key "habesha-cart", and your privacy consent choice under "__hbs_consent". You can clear these at any time in your browser settings.

Visitors in the EU, EEA, and UK are asked to opt in before any analytics runs. Visitors elsewhere may opt out at any time using the consent banner. We honor the Global Privacy Control (GPC) and Do Not Track browser signals — when present, analytics is disabled automatically.

We use the information we collect to provide and improve our services, process transactions, send communications you request, and comply with legal obligations.

We do not sell your personal information. We share data only with providers that process it on our behalf under data-processing terms: Stripe (payment processing), Cloudflare (website hosting, content delivery, and analytics ingestion), and Resend (transactional email). Where this site offers delivery, Uber Direct may process delivery details to dispatch your order. Where this site offers shipping, Shippo may process shipping addresses to calculate rates and generate labels.

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

You have the right to access, correct, or delete your personal information, and to opt out of marketing at any time. To make a data access or deletion request, contact us using the details on our Contact page and we will respond within the timeframe required by applicable law.

If you have questions about this Privacy & Cookie Policy, please contact us using the information provided on our Contact page.